Terms of Service

These Terms of Service govern the use of the Innerflect website and, where made available, related Innerflect digital services, client workspaces, platform access, prototypes or portals.

Innerflect is a commercial brand used by independent service providers. Innerflect is not a separate legal entity. Contracts, invoices and binding service commitments are issued by the specific service provider identified in the relevant proposal, agreement or invoice.

These Terms do not replace any written proposal, statement of work, service agreement, data processing agreement or other client agreement. If there is a conflict, the written client agreement takes precedence.

The website provides general information about Innerflect, our approach, services, work and ways to contact us.

Website content does not constitute a binding offer, contractual commitment, guarantee of availability, or guarantee of any specific result.

You may use the website only for lawful informational and business purposes. You must not misuse the website, interfere with its operation, attempt to bypass security measures, scrape or copy content at scale, or use the website in a way that is unlawful or harmful to Innerflect, its service providers, clients or third parties.

The services presented on this website are intended for businesses, public-sector organisations and professional clients acting in the course of their commercial or professional activities.

The website does not provide a checkout, consumer-facing online shop or automated consumer contract conclusion.

When you contact us by email, contact form, booking link or another communication channel, you are responsible for providing accurate and appropriate information.

Personal data processed in connection with website visits, enquiries, analytics, cookies, booking requests or service access is handled as described in the Privacy Policy.

Innerflect may provide access to a platform, client workspace, prototype, portal or other digital service as part of a business engagement.

Platform or workspace access is intended for authorised users only. If you access a service on behalf of an organisation, you confirm that you are authorised to do so.

You are responsible for keeping access credentials confidential and for using the service only within the agreed business context.

More specific platform, project, data processing, security, support or service terms may apply depending on the relevant client engagement.

If you submit, upload or share information, files, prompts, messages, business context, project materials or other content through an Innerflect service, you remain responsible for that content.

You must ensure that you have the necessary rights and permissions to share such content and that it does not violate applicable law, confidentiality obligations or third-party rights.

Unless agreed otherwise, you retain ownership of your content. The relevant Innerflect service provider may process it only as necessary to provide, operate, secure, support and improve the relevant service or as otherwise agreed with you or your organisation.

Some Innerflect services may include AI-assisted functionality, including search, summaries, drafting, classification, recommendations or workflow support.

AI-generated outputs may be incomplete, inaccurate or unsuitable for a specific purpose. Users are responsible for reviewing outputs before relying on them, sharing them or using them for business decisions.

Unless expressly agreed otherwise, Innerflect services do not provide legal, financial, tax, medical or other regulated professional advice.

The website, platform, design, texts, structure, methods, templates, workflows, software elements, visual systems and other materials made available under the Innerflect brand are owned by the relevant rights holder or its licensors, unless stated otherwise.

You may not copy, reproduce, modify, distribute or commercially exploit Innerflect materials without prior written permission, except where necessary for normal website use or as expressly agreed in a client engagement.

Customer content remains subject to the ownership and usage rights agreed with the relevant client or service provider.

The website and related services may rely on third-party providers for hosting, analytics, communication, scheduling, infrastructure, authentication, storage, AI, security or other operational purposes.

Third-party services are subject to their own terms and policies. Innerflect is not responsible for third-party services outside its reasonable control, except where required by law or expressly agreed in writing.

We aim to keep the website and related services available, secure and useful. However, we do not guarantee uninterrupted or error-free availability.

The website or related services may be updated, changed, suspended or discontinued where necessary for maintenance, security, improvement, compliance or operational reasons.

The website and related services are provided on a commercially reasonable basis.

Information on this website is provided for general informational purposes only. It should not be treated as professional, legal, financial, tax or technical advice for a specific situation unless expressly agreed in writing.

To the extent permitted by applicable law, Innerflect and the relevant independent service providers are not liable for indirect, incidental, special, consequential or punitive damages, loss of profits, loss of revenue, loss of business opportunity, loss of goodwill or loss of data.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.

Specific liability arrangements for client projects, platform access or paid services may be defined in a separate written agreement.

Personal data is handled as described in the Privacy Policy.

Where an Innerflect service provider processes personal data on behalf of a business client as a processor, such processing may be governed by a separate Data Processing Agreement or equivalent written arrangement.

Access to a platform, workspace, prototype or related digital service may be suspended or restricted where necessary to protect security, prevent misuse, comply with law, address technical risks, or respond to a material breach of applicable terms or agreements.

These Terms are governed by the law stated in the applicable proposal, agreement or invoice.

For use of the public website where no separate written agreement exists, these Terms are governed by the laws of Portugal, unless mandatory applicable law provides otherwise.

Questions about these Terms can be sent to:

hello@innerflect.tech